Customized Supply Chain

Specialized Logistics (B2B & B2C), Tailored

100%Customizable
B2BBulk Moves
B2CRetail Dist.
Tailored PlansFor unique business needs
What's Included

Everything This Service Covers

Here's exactly what's handled for you.

Unified B2B + B2C Account

Run wholesale distribution and consumer delivery under one dashboard.

Volume-Based Pricing

Custom rate cards that scale down as your monthly volume scales up.

Warehousing Support

Overflow storage and pick-pack support for high-turnover inventory.

Dedicated Account Manager

A named account manager, not a rotating support queue.

Simple, Start to Finish

How It Works

1

Needs Assessment

We map your B2B distribution and B2C delivery volumes and SLAs.

2

Custom Program Design

A tailored shipping program with agreed rates and service levels.

3

Onboarding & Integration

Account setup, API integration, and team training within days.

4

Ongoing Account Management

Monthly performance reviews and rate optimization as you grow.

Why Ship This Way

Key Benefits

Enterprise-Grade SLAs

Contracted delivery windows and penalty-backed service guarantees.

Custom Rate Cards

Pricing structured around your actual shipping mix and volume.

Fulfilment Support

Pick-pack-ship support so you don't need your own warehouse team.

Multi-Location Dispatch

Ship from multiple origin points under a single consolidated account.

Contract-Backed Reliability

Formal SLAs with defined remedies if performance standards slip.

Named Account Manager

One point of contact who knows your business, not a ticket number.

Built For

Who Uses This Service

Who It's For

Wholesale Distributors

Bulk B2B consignments with scheduled, recurring dispatch runs.

Who It's For

Retail Chains

Store replenishment logistics across multiple locations, coordinated centrally.

Who It's For

Manufacturing Businesses

Raw material and finished goods movement on fixed schedules.

Who It's For

Hybrid B2B/B2C Brands

One account handling both wholesale orders and direct consumer sales.

By The Numbers

Specialized Logistics (B2B & B2C) At a Glance

Backed by a scalable network designed for growing businesses.

0
Programs, 1 Account
0
Account Support
0
Avg. Cost Saving

On Point Express offers customized logistics services for businesses running both wholesale distribution and direct-to-consumer delivery. Instead of managing two separate systems, one account covers your full mix of B2B logistics services and B2C logistics services, tailored to how your business actually ships.

What's Included in Our B2B and B2C Logistics Program

Running B2B and B2C operations side by side usually means juggling separate systems, separate pricing, and separate support. This service brings it all under one account.

  • Unified B2B + B2C Account: Run wholesale distribution and consumer delivery under one dashboard instead of juggling separate accounts
  • Volume-Based Pricing: Custom rate cards that scale down as your monthly volume scales up
  • Warehousing Support: Overflow storage and pick-pack support for high-turnover inventory
  • Dedicated Account Manager: A named account manager, not a rotating support queue

Together, these four pieces are meant to remove the operational overhead of running B2B and B2C shipping as two disconnected functions.

How We Set Up Your Logistics Program

Setting up a specialized logistics program follows a clear four-step process, so you know what to expect before anything is finalized.

  • Needs Assessment: We map your B2B distribution and B2C delivery volumes and SLAs
  • Custom Program Design: A tailored shipping program with agreed rates and service levels
  • Onboarding & Integration: Account setup, API integration, and team training, done within days
  • Ongoing Account Management: Monthly performance reviews and rate optimization as you grow

This structure is what makes the service work as genuine logistics solutions for business, rather than a one-time setup that's left unmanaged afterward.

Why Businesses Choose Our B2B B2C Shipping Solutions

Running both wholesale and retail delivery through one provider only works if that provider can actually handle the complexity that comes with it.

  • Enterprise-Grade SLAs: Contracted delivery windows with penalty-backed service guarantees
  • Custom Rate Cards: Pricing structured around your actual shipping mix and volume, not a flat rate
  • Fulfilment Support: Pick-pack-ship support, so you don't need your own warehouse team. For businesses focused on direct-to-consumer orders, e-commerce courier services can support the delivery side of their online fulfilment operations.
  • Multi-Location Dispatch: Ship from multiple origin points under a single consolidated account
  • Contract-Backed Reliability: Formal SLAs with defined remedies if performance standards slip
  • Named Account Manager: One point of contact who actually knows your business, not a ticket number

These benefits are what separate a genuine B2B and B2C shipping solutions partner from a courier account that simply happens to support two order types.

Industries That Rely on Our B2B and B2C Logistics Services

Businesses that mix wholesale and consumer shipping have needs that don't fit neatly into either category alone.

  • Wholesale Distributors: Bulk B2B consignments with scheduled, recurring dispatch runs
  • Retail Chains: Store replenishment logistics across multiple locations, coordinated centrally
  • Manufacturing Businesses: Raw material and finished goods movement on fixed schedules. For businesses moving heavier or larger consignments alongside their regular distribution, Freight & Cargo Solutions can support those requirements.
  • Hybrid B2B/B2C Brands: One account handling both wholesale orders and direct consumer sales

This range reflects why a single, flexible account matters more here than it might for a business shipping only one type of order. Beyond these core segments, we also work with other businesses whose shipping needs fall outside a standard category, so if your operation doesn't fit neatly into the list above, it's still worth a conversation. For individuals with personal shipments rather than commercial orders, our International Personal Courier service provides a separate option for sending items overseas.

Specialized Logistics at a Glance

Behind this service sits a network built to support that range of business types at scale.

  • 85+ enterprise partners
  • 2 programs, 1 account
  • 24/7 account support
  • 15% average cost saving

These numbers reflect a program designed for growing businesses, not a fixed, one-size offering.

Getting Started

Setting up a specialized logistics program starts with sharing your current shipping mix: how much moves through B2B channels, how much goes direct to consumers, and what service levels matter most to your business. From there, we build a program around your actual volumes rather than fitting you into a generic plan.

For businesses that have outgrown a standard courier account but aren't ready to run their own warehouse and fleet, this combination of dedicated account management and enterprise-grade SLAs closes that gap. For businesses that also handle deliveries within India, domestic courier services can complement the wider logistics programme.

Why Choose On Point Express

Plenty of providers can move a shipment from one point to another. Fewer are built to handle B2B and B2C shipping as one connected operation, not two separate services stitched together after the fact.

On Point Express brings B2B distribution and B2C delivery under a single account, backed by enterprise-grade SLAs, a named account manager, and rate cards that adjust as your volume grows. Onboarding happens in days, not weeks, and ongoing account management means pricing and service levels are reviewed regularly rather than set once and left alone.

With 85+ enterprise partners, 24/7 account support, and an average cost saving of 15% for businesses that consolidate their shipping this way, this is built for companies that have outgrown a standard courier account but aren't ready to manage their own warehouse and fleet.

Frequently asked questions

When you require hassle-free and dependable transportation of store goods then eCommerce serves as the best choice. It not only makes online store goods shipping secure and reliable but also improves the global reach of products shipping. On Point Express LLP is a credible e-commerce courier service that makes shipping and return of products an economical affair and also increases store revenue, decreases expenses, results in happy customers and enhances store trustability.
Ecommerce courier services work on the parameters of getting courier delivery orders, picking up the order and delivering it at the source destination. At onpoint express individual or customer has to place a shipment order, which is packaged, labelled securely and shipped to the designated address. On Point Express LLP makes use of advanced technology for receiving orders, tracking deliverable status and ensuring fast shipment of products.
Requesting courier pickup at Onpoint Express is easy as customers can do it through the website or by calling customer care. When requesting a pickup customer needs to fill out their information such as name, number, and delivery address. Additionally, the customer also needs to fill out package details such as weight, size, content, quantity and choice of pickup date and time.
On Point Express LLP offers various shipping options such as retail delivery, end-user shipping, and voluminous shipment warehouse moving, Additionally, the company also offers FBA, fulfilment by Amazon, and international shipping to USA, UK, Germany and Canada. At On Point Express LLP customers can also get express and economic overseas parcel delivery options by online shipping.
While placing a courier order at Onpoint Express the customer is allotted a tracking AWB number. The tracking AWB number needs to be input in the company’s website to track the status of shipment and get real live updates of it. Additionally, customers can contact customer care and inform their tracking number to get updates on the status of eCommerce shipments.
Onpoint Express offers a low-cost to free return shipping policy. It also has return protection for expensive and fragile goods. Additionally, customers can also enquire about their eCommerce shipment return by contacting the customer support of the company.
Yes, size and weight restrictions are applied to e-commerce shipments and they vary based on the type of delivery transportation employed. The standard weight and size limitation is rough and the cargo dimension must fit within the transportation vehicle.
At On Point Express LLP, customers can get bulk shipping rates for any shipment by contacting the customer support of the company. By specifying shipment quantity, size, dimension and weight you can get a rough idea of the bulk shipment pricing.
To ensure the security of E-commerce shipments Onpoint express makes use of tamper-proof packaging that is sealed with strong adhesive. Additionally, a security label is also placed on the courier that helps to safeguard it against damage and also ensures easy return in cases of tampering. Expensive products are packaged in more secure packaging to ensure that they are fresh goods.
You can get started with Onpoints eCommerce courier service by identifying your shipment requirement, defining the type of shipment service needed and analysing your budget. Once shipment requirement and choice of service are determined customer needs to place a delivery order with the recipient and shipment detailing and package the products securely for pickup. At Onpoint Express customer can find different types of shipping services that cater to all budget ranges and shipping needs.