Here's exactly what's handled for you.
Send gifts, care packages, and personal essentials to family and friends anywhere in the world.
No commercial invoices or business documentation needed — just your valid aadhar ID and a simple shipment declaration
We help you stay within duty-free personal gift limits and guide your shipment through customs without delays.
Book a pickup from home and track your shipment in real time, right up to delivery.
Schedule a pickup from home, online or by phone — no need to visit a branch.
We pack your shipment and prepare the required customs paperwork on your behalf.
Your shipment clears customs and moves toward its destination, tracked in real time.
You receive delivery confirmation, including proof of delivery once your parcel arrives.
Send personal shipments to 200+ countries with cost-effective, door-to-door delivery.
Schedule a pickup from home — no need to visit a branch or drop-off point.
Track your gift or parcel at every stage, from pickup to delivery confirmation.
We help pack and prepare your shipment, with easy-to-fill shipping slips.
Backed by partnerships with major global couriers for reliable international delivery.
Our team assists with the paperwork so your shipment clears customs smoothly.
Backed by a scalable network designed for growing businesses.
A lot of what people ship internationally isn't a business transaction at all. It could be documents needed for a visa application, personal belongings sent ahead of a move, everyday essentials for someone studying overseas, or items a family member left behind that now need to travel across borders. None of this fits neatly into standard commercial courier services. It is about getting something that belongs to a person, safely and reliably, into the hands of another person on the other side of the world.
On Point Express LLP, based in Jaipur, has built its international courier operations around exactly this kind of shipment for years, alongside its commercial and e-commerce services. The company works with individuals who need to send personal belongings, documents, and everyday items to family, friends, or their own address overseas, and this is treated as its own category of shipping rather than an extension of business freight or its domestic courier services.
A personal shipment generally covers a specific set of items rather than commercial cargo. This typically includes:
These categories reflect what people actually send when the shipment is for personal use, whether the recipient is a parent, a sibling, a friend, a student, or the sender's own household abroad, rather than a business partner or customer.
Just as important as knowing what can be shipped is understanding what cannot. Certain items are restricted or prohibited across most international courier routes:
Even electronics carry specific requirements. A mobile phone being sent internationally, for example, needs its IMEI number clearly visible and proper documentation in place before it can clear customs. Skipping this step is one of the most common reasons a personal shipment gets delayed at the border.
Being upfront about these restrictions matters. A courier service that hides or downplays them is setting up its customers for a shipment that gets stuck, returned, or seized, and that is a poor outcome for something as personal as a set of belongings or documents.
On Point Express operates as a DHL Express Authorised Wholesaler in Jaipur. It also works with other multinational courier brands, including FedEx and Aramex. This matters for personal shipments because a parcel isn't handed off to a single carrier with limited reach. Depending on the destination, the shipment is routed through whichever partner offers the more reliable service for that country, with the company's international courier network reaching more than 200 countries.
For someone sending personal items or documents abroad, the process starts with scheduling a pickup. On Point Express offers this directly at the sender's doorstep across Jaipur, so there's no need to visit a branch. Once a shipment is booked, packaging support is provided so the parcel is properly prepared for international transit, along with simple shipping slips that keep the paperwork light, since this is a personal parcel, not a commercial consignment. Customers can also select their preferred delivery date, which matters when documents or belongings are tied to a deadline such as a visa appointment, an admission date, or a move-in date.
International shipping always involves customs. Personal shipments are no exception, though the process tends to be lighter than what commercial cargo requires. On Point Express assists with documentation and customs clearance on the sender's behalf, reducing the chance of a parcel getting held up over missing paperwork. This support becomes especially relevant when a shipment includes food items such as dry fruits or spices, or handcrafted goods, since these categories are more likely to draw customs attention than a simple document parcel.
Every shipment booked through On Point Express, personal or commercial, comes with real-time tracking. For someone sending personal belongings or documents to family abroad, this means following the parcel's progress instead of just hoping it arrives. The sender can also share the tracking details directly with the recipient, so both sides know where the shipment stands before delivery.
This visibility matters more for personal shipments than it might seem. A delayed business shipment is an inconvenience. A delayed set of documents needed for a visa appointment, or personal belongings someone is waiting on after a move, carries a different kind of urgency. Knowing exactly where the parcel is makes that wait easier to manage.
Treating personal international shipments as their own category, rather than folding them into general international courier services, reflects how people actually use these services. A student sending home a few documents, someone shipping personal belongings ahead of a relocation, or a family sending everyday essentials to relatives abroad, none of them are making a business decision. They want a straightforward process, honest information about what can and cannot be sent, and a shipment that reaches the right person without complications.
On Point Express's approach is built around a few things: its Jaipur-based doorstep pickup network, its partnerships with established international carriers, and its handling of documentation and customs for individual shippers. For people looking to send something personal across borders, from important documents to everyday belongings, this is the part of the business built specifically for that purpose.
